If you are feeling unwell and have lived or travelled to Wuhan, Hubei Province in China recently please do not come to Merchistion Surgery, please call NHS111 immediately.
Wyvern Health Partnership
DoctorLink - Register Now
Due to the increasing demands on General Practice, we are looking at new ways of managing the needs of our patients and access to our services. Merchiston and other Swindon Practices are introducing a new online system called DoctorLink to improve access and assist with directing our patients to the best care available.
Registration is simple & available to anyone age 16+. Click on the button below to begin the registration process, it only takes a few minutes!
Once registered, DoctorLink will ask you a number of questions to help identify and assess your problem. The outcome of your assessment will direct you to the right treatment, whether that be from us or another provider which may include one of the Swindon based SUCCESS centres. Please ensure you read the advice given carefully and follow the outcome instructions to receive the right care.
Click here to register
Patients who cannot use the service because of age (under 16) disability or difficulty with internet access will also be triaged as normal. We feel that using DoctorLink will allow patients to be signposted correctly the first time to the most appropriate treatment.
We will continually monitor this new system and make further changes where necessary. If you have some feedback, we'd love to hear it!
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Merchiston Newsletter - Wyvern - Issue 1
Welcome to Merchiston Surgery, part of the Wyvern Health partnership
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
Click here to read more about us
(Site updated 18/11/2019)